Vicsolfoods is a website managed by Victoria Obsession Limited. We are a limited company registered in the United Kingdom with company number 14351613, whose registered office address is 15, Haviland Road West, Bournemouth. United Kingdom, BH1 4DF.

WEBSITE USAGE

Our website may provide links to other internet sites or social media, but we will not be responsible or have any form of influence on the content of any linked sites. All the information or materials used on this site is fully owned by Victoria Obsession. No user has right to edit, reproduce, modify, copy download or share either digital, printed or any form of copying of any information, images videos and other forms of materials from this website without authorization from us. We legally have right to stop you from using our website if you do not adhere to our terms of use.

Permission to access our site is based on our discretion and we have the right to remove or change the usefulness and or features provided on this site without prior notice. There is no guarantee that information, images, videos, documents, music and other features used on this website will not contains error(s), incomplete, wrong publication, viruses, defects or malware.  As we will try to construct our site with care and protect it.  Our products description is for illustration purposes only and there might be little or no variance as per size chart or colour of the product displayed.

 

WEBSITE UPDATE

There will be update on our content when necessary. We have right to suspend or stop access to or site till further notice. We have no obligation to update our site regularly even when our materials are outdated.  All products are subject to availability.

COMPANY LIABILITY

There are no guarantee, warrantees or conditions to all the products displayed on this website. According to the law, our company exclude:

being responsible for any form of damage or loss by the product user.

Being liable for any form of fraudulent act or omission.

being responsible for the use or inability to use external linked sites to our website, which include

  • Loss of anticipated savings, profit, income or revenue to the user
  • Loss of opportunities
  • Loss of data
  • Loss of reputation or goodwill
  • Loss of incurred by negligence or breach of contract

There is no contractual offer to sell products displayed on our website, we have right to reject offer for any vital reason. We will try to contact you if the offer is rejected.

Using our site for commercial purposes is illegal and unacceptable. Our site is mainly for private use.

PAYMENT POLICY

Your name and billing address has to match the details on your credit or debit card. We reserve the right to cancel purchases if the details are not in conformity. Our customers are allowed to pay through PayPal, Credit or Debit card.

REFUND AND RETURN POLICY

Our customers have right to return the items and full refund will be made. We would offer full refund if the item purchased has company fault or not as described.

We will not accept return if:

you damage, amend or wash the item.

you do not have proof of purchase.

The item has been used.

the order is not returned within 14 days of purchase.

The original label is not provided.

The return is made by some else and not by you.

Return items can be sent to us by post. Multiple order should be separated as purchased, so as to manage the processing as fast as possible.  Refund might not be instant due to Brexit, especially if the purchase was not made in U.K. Refund process will start immediately the parcel is received.

SHIPPING POLICY

We ship to the United Kingdom at the moment. Goods could be sent through any U.K. courier companies. Products would be dispatched within two days of order where there is stock. Multiple order may not be shipped at the same time, hence, normal delivery time may vary, we can not give the exact time goods would be delivered.

In case of longer delivery time, unavailability of the goods in stock or unexpected circumstances, we would make sure we get in touch

PRIVACY POLICY

Your privacy is our utmost concern which we respect and comply with General Data Protection Regulation (GDPR).

The purpose of collecting your name, email address, postal/billing address, phone number, date of birth and any other delivery information on our site is to use the data to process and deliver your order. if you fail to provide important details to us, we might not be able to deliver your order.

We will use your personal data solely to manage your purchases. Your right to privacy will be respected and your personal data will be implemented technically.

Any enquiries or complaints can be sent to us by e-mail we provided.

COOKIES POLICY

The data sent between web servers and web browsers is known to be cookies. This helps to recognize the person using a particular device anytime the person accesses the website.
Cookies helps to store user’s log in details, where the person is, previous pages checked by the user and preferences. Cookies helps to tailor your experience when the website is used.

Cookies would be active by our website domain or through their party domain who represents us.

Our cookies does not store personal information. Cookies policy might be updated at anytime to improve our services. Hence, it is advisable to check our cookies for latest information and development.

You have the right to accept or manage our cookies. If you don’t accept cookies, some functions might not be able to work.